PRIVACY POLICY
GoTo Entertainment and its
family of sites believe in committing to strong business practices.
First and foremost we are committed to you and your privacy. GoTo Entertainment
has created this Privacy Statement for its website, GoToCasino.com.
Des Sports Infomatiques strives
to ensure that it provides an accountable and secure gaming and banking
experience for all GoTo Entertainment customers.
Our Customers can be confident
that in playing on this site your personal details and financial information
are kept private and are not misused.
We are proud of our reputation
for fair play and our technology ensuring the secure transfer of funds.
GoToCasino.com uses various processors for all financial transactions.
The information relating to each transaction is protected by our unique
encryption system. For more information on this visit our Secure Banking
section on our website.
Your account and up to date
financial information relating to your account is assured as GoToCasino.com
records of all your transactions. We provide you with a fully transparent
comprehensive audit trail on all games you play detailing the sums wagered,
won or lost. We believe that this will give you absolute confidence
in all your dealings with GoToCasino.com
GoToCasino.com respect your
choice to play our games are wish to ensure your total privacy. We guarantee
that access to your information is restricted to you by your unique
user name and password. Your customer details are stored and managed
under the strictest supervision. We adhere to the stringent tests set
out by the Data Protection Agency in England, verified by Thawte to
ensure your peace of mind.
For further information on
how GoToCasino.com uses, protects and stores information we receive
from our site visitors and our customers do not hesitate to contact
our Technical team by sending an email to CS@BetGoTo.com.
GoTo Entertainment believes
that good business relationships are built over time by way of honesty
and trust. That is why the privacy of your information is extremely
important for us and to our members. Simply put, we are committed to
protecting your privacy so that your experience with GoTo Entertainment
is a pleasant and secure one.
This site has security measures
in place to protect the loss, misuse, and alteration of any information
you give us. Through state of the art equipment and strict in-house
polices you and your personal information will always be safe and secure.
Our policy at GoTo Entertainment
is that all personal information you provide, such as your name, postal
address, e-mail address, telephone number, and credit card number, is
private and confidential. Your personal information is stored in a secure
location and is accessible only by designated staff. All information
is for internal purposes only, including the information our web site
tracks concerning visits. While we compile statistics that show the
daily number of visitors to our site, this information is used only
to help better serve our members.
We operate using IP addresses
to help diagnose problems with our servers. Your IP address is used
to help identify you and your wagering account.
GoTo Entertainment also logs
IP addresses for system administration purposes. IP addresses are logged
to track a user's session. This gives us an idea what parts of our site
users are visiting. We do not link IP address to anything personally
identifiable. This means that a user's session will be tracked, but
the user will remain anonymous. However in cases of suspected fraud,
it is possible for our system developers to review these log files and
correlate them with individual player accounts and thereby establish
with a high degree of certainty what happened and who was involved.
Each e-mail will give you specific
instructions about how to remove your name from our mailing list. If
you wish to stop receiving our promotional e-mails, simply follow the
instructions at the bottom of each e-mail.
Our online surveys, emails,
and contests ask visitors for contact information such as name, email
address, and other miscellaneous details. The information and statistics
we receive are used solely to provide better service to our customers.
It will not be shared, rented, sold, or distributed in any manner to
any other person, company, or organization.
This site contains links to
other sites. GoTo Entertainment is not responsible for the privacy practices
or the content of such Web sites.
In return for this guarantee
of privacy, we ask that customers are ready to provide security information
in all correspondence with GoTo Entertainment and that this information
is kept completely confidential at all times. This includes customer's
account ID and password. We also reserve the right to request proof
of identification.
GoTo Entertainment will also
want to offer promotions to clients who use the web site. To assure
the quality of client communications, GoTo Entertainment provides clients
with the opportunity to "opt-in" to weekly newsletters. However,
there is a certain minimum level of communication needed for a client
to play effectively with GoTo Entertainment so everyone with an account
will get some notices and promotional emails.
If a client needs to change
their address, email address and/or telephone number, they should submit
their changes directly from the GoTo Entertainment web site (under Our
INFO CENTER/Contact Us" or by calling 1-800-432-2878). New information
will be verified with card-issuing banks and updated accordingly. Clients
must ensure that card-issuing banks have their new address and phone
number PRIOR to submitting their Profile Updates.
A client who loses their account
login information may retrieve it via "Forgot My Log-in Info,"
found on the login screens of the GoTo Entertainment web site, or by
clicking on the relevant FAQ in the Help section. All changes made to
account holder information, whether done on-line or by telephone, are
logged. It is our policy not to change an account holder's name unless
we have an official name change notification on file (e.g. marriage
certificate, notice of name change).
We are strongly opposed to
internet Spam. We DO NOT Spam. The only emails sent are to registered
members of GoTo Entertainment or its family of sites. We will occasionally
send mailers via third party affiliates, however ONLY if those affiliates
have asked their client base to OPT IN and receive third party email.
For any other questions about
this privacy statement, the practices of this site, or your dealing
with the web site, you can contact us between 8 AM and 12 AM ET, seven
days a week using any of the following methods:
1-888-333-PLAY (7529)
CS@BetGoTo.com
You can also reach us via postal
mail at:
Customer Service Department
GoTo Entertainment
Interlink #542
PO Box 02-5635
Miami, FL 33102